OBJECTIVE

• Provide authoritative and accessible information about business- process- and operations- models, management techniques and implementation issues typical of strategic outsourcing projects
• Promote best practices in the several applications of outsourcing
• Inform industry decisions with coverage of the relevant issues that are of direct benefit to those working in the field becoming the key information source for companies seeking to enhance performance, reduce risk and costs, and improve stakeholder satisfaction
• Provide a global perspective in the extremely dynamic and continuously changing outsourcing area

SEMINAR OUTLINE

What is Outsourcing

• Definition of Outsourcing
• Scope of Outsourcing
• Evolution of Outsourcing

Need of Outsourcing

• Cost Benefits
• Operational Diversity
• Leverage Talent in Other Countries
• Competitive Advantages
• Why are organisation Outsourcing

Outsourcing Strategies for Success

• What to Outsourcing
• How to Outsource
• Processes that focus on Enhancing Communication
• Prepare for the long haul
• Who will Manage the Outsourcing
• How to Manage Outsourcing

Outsourcing Partner Capabilities

• Industry implementation expertise
• Content capabilities
• Delivery capabilities across geographies, levels & functions
• Ability to continuously add value
• Ability to build relationships across the client organisation

What can be Outsourced

• Human Resource
• Information Technology
• Engineering & Maintenance
• Warehousing and Distribution
• Procurement
• Production
• Marketing
• Recruitment

Recommendations

• Define what your Outsourcing plan is
• Choosing the right person to Manage
• Choosing the right culture and strategy to implement it
• Focus on building a strong local brand to attract top talent
• Adopting the best processes to ensure communication in outsourcing
• Think as ONE Company across multiple cultures